Customer Experience Specialist

Follow @Turkey_Job Posted By: Turkey Jobs Allianz Sigorta A.S. - Istanbul European Side - Istanbul Asian Side - QUALIFICATIONS Operational MM Tech (product regulation esp.) IT Skills (analyt, ops, product, sales, reporting) Strategic MM Customer Communication Market and Customer Research (Bus. Case esp.) Presentation and communication Quality Management (problem solving, KPIs) Project Steering Knowledge of TOM (Tech. Area esp/insurance) Negotiation and diplomacy skills JOB DESCRIPTION Customer Experience Support customer service & journey requirements for key customer interactions in all related departments that are based on customer and market insights; Support methodology for routinely ... - Permanent - Full-time

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