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Follow @Turkey_Job Posted By: Turkey Jobs CONDUENT - Istanbul Asian Side - QUALIFICATIONS Are you a good fit? You will work in a challenging work environment with a pleasant informal work atmosphere.Other required skills: Analytical and numerical insight Strong communication skills and advanced level of English language skills Strong workload organisation skills MS Office and specifically Excel Strong knowledge of contact center processes and procedures Thorough knowledge of traffic theory (erlang) and WFM. Knowledge of relevant tools, like WFM InVision and SuperVisor CIC Knowledge of KPI, definitions and mutual context JOB DESCRIPTION Xerox is glad to an... - Permanent - Full-time

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